Website Terms
Terms of Service
Last updated: August 23, 2026
These Terms of Service govern your use of the Gray Goat Air website and its online features. By using this website, you agree to these terms. Separate written estimates, proposals, invoices, warranties, financing documents, or service agreements may contain additional terms that apply to HVAC work performed by Gray Goat Air.
Website information
We work to keep information on this website useful and accurate, but website content is provided for general informational purposes and may change without notice. HVAC recommendations, equipment availability, pricing, incentives, specifications, efficiency ratings, and installation requirements may vary by property and project.
Instant quotes and online estimates
Prices or payment examples produced by an online quote tool are preliminary estimates based on information provided through the website. Final equipment selection, scope, pricing, code requirements, installation conditions, financing eligibility, and availability may require review or an on-site evaluation before a binding agreement is created.
Online booking and customer portal
Online booking and customer portal features may be provided through third-party services. Submitting a request does not guarantee a specific appointment time until the appointment is confirmed. Third-party platforms may also have their own terms and privacy practices.
Service communications
When you submit contact information, request service, or request a quote, you authorize Gray Goat Air to use the information you provide to respond to your request and communicate about scheduling, estimates, service, and related customer matters.
Equipment and product information
Manufacturer names, model information, images, brochures, efficiency information, and specifications may be provided to help customers compare options. Product availability and specifications can change, and final equipment selections are subject to confirmation.
Intellectual property
Unless otherwise stated, Gray Goat Air website content, branding, original photographs, graphics, text, and design elements may not be copied, republished, or used commercially without permission. Manufacturer trademarks and materials remain the property of their respective owners.
Acceptable use
You may not misuse the website, attempt unauthorized access, interfere with website operation, submit fraudulent information, use automated systems in a way that disrupts the site, or use website content for unlawful purposes.
Third-party links and services
The website may link to or integrate third-party services, websites, social platforms, maps, analytics, booking tools, financing resources, or manufacturer information. Gray Goat Air does not control third-party websites and is not responsible for their content, availability, or privacy practices.
No website-only warranty
General website content is not a substitute for a project-specific inspection, diagnosis, written proposal, or service agreement. Warranties applicable to HVAC work or equipment will be described in the relevant proposal, invoice, warranty documentation, or other customer agreement.
Changes to these terms
Gray Goat Air may update these Terms of Service as the website, services, or business practices change. The current version will be posted here with its latest update date.
Contact Gray Goat Air
Questions about these Terms of Service can be directed to service@graygoatair.com or 623-250-6117.